AI insights from Cvent CONNECT 2024 

Revolutionising event personalisation

In the rapidly evolving landscape of event management and professional services, artificial intelligence is reshaping how we deliver exceptional experiences. At Powwow, we're constantly exploring innovative ways to enhance our global event management solutions, from conferences and exhibitions to corporate incentives. 

Our Account Director, Louisa Cook, recently attended Cvent CONNECT 2024 at the London Hilton Metropole, gaining valuable insights into AI's transformative potential for event personalisation. The conference highlighted how we've only scratched the surface of AI's capabilities in event strategy and design. 

Breaking new ground in event personalisation 

Traditional approaches to event management are being revolutionised by AI-driven solutions. Whilst many still view AI primarily as a task automation tool, its real power lies in creating deeply personalised experiences throughout the event lifecycle. 

"What struck me most was how AI can enhance the human element of events, not replace it," notes Cook. "By automating personalised communications and recommendations, we can actually make face-to-face interactions more meaningful and valuable." 

Key applications for professional service events 

Our team is particularly excited about implementing AI-powered solutions across several areas: 

Pre-event engagement  

  • Personalised agenda recommendations based on attendee profiles 

  • AI-driven matchmaking for networking opportunities 

  • Customised content delivery before the event 

    During the event experience  

  • Real-time session recommendations 

  • Smart push notifications for relevant opportunities 

  • Automated networking suggestions 

    Post-event value  

  • Personalised follow-up communications 

  • AI-curated content based on attended sessions 

  • Targeted recommendations for future events 

Enhancing face-to-face value 

As a global events agency, we understand that personal connections are irreplaceable. AI technology helps maximise these interactions by ensuring attendees connect with the right people and content at the right time. This strategic application of AI in event management doesn't just streamline operations—it amplifies the value of in-person experiences. 

Looking forward 

The integration of AI-driven personalisation represents a significant leap forward in event strategy and execution. At Powwow, we're committed to leveraging these innovations to deliver programmes for internal and external audiences that exceed expectations and drive meaningful engagement. 

Want to learn how AI-enhanced event solutions can transform your next conference or exhibition? Get in touch now to discover our comprehensive event management and design services. 

Louisa Cook

Event Director with over 15+ years industry experience of leading large scale projects from incentives, awards, conferences, exhibitions, launches and parties. Specialist skills include technical and creative event production, plus management attributes including team leadership, client account relations and growth.

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